But when deadlines are looming, i need reliability and less troubleshooting. I've enjoyed exploring Publisher and have a few side projects I'm working on with Designer. See below for additional tips or please contact your regional Wacom customer service team. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. That's not to say I won't use Affinity - actually quite the opposite. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. There's something causing a performance hit and until i have the time (or desire) to troubleshoot, I'm going to stick to tried and true programs that are more solid with Wacom. This goes beyond just downloading the drivers and following the installation instructions. Not sure if others have experienced this as well. Not sure why this is happenening, but it makes me less reliant on Affinity for truly creative work with my tablet. It'll work as expected for 15-20 minutes, then it'll freeze, crash, or just give me the spinning pinwheel. The challenge for me has been getting consistent performance when using the tablet and Affinity products, specifically Photo 2. What you can do about it while we fix it: Restarting the computer a second time resolves the issue.For me, I had already installed the drivers for PS and had the tablet working months before I purchased the Affinity Suite and the drivers were already up to date. (Note: the 6.3.42 driver does not support macOS 13 Ventura.)Īfter enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working. What you can do about it while we fix it: Uninstall the current driver then install the 6.3.42 driver. Using the pen tip to click in Telestream ScreenFlow, Apple Photo, Unity (2019, 2021), or JetBrains Rider (2020) drags instead of performing the intended click. What you can do about it while we fix it: Go to System Preferences > Mission Control and change the Mission Control shortcut to F12 (for example) and then assign F12 to an ExpressKey. Mission Control shortcuts (Control + Up Arrow, for example) are not working when assigned to tablet buttons such as ExpressKeys. What you can do about it while we fix it: Restart your computer. Right after a driver installation, the pen will intermittently not perform a “click” when you tap it to your Wacom device. What you can do about it while we fix it: Place your iPad on the right side of your primary display. Wacom Intuos S BT (2018) is not mapping to an iPad using the sidecar display feature on macOS M1. What you can do about it while we fix it: Wait about a minute and your device will be usable again. If the pen is used by mistake, pressing "Esc" will close the dialogue window and the pen will work as expected.Īfter logging in, a spinning color wheel prevents you from using your Wacom device. What you can do about it while we fix it: Instead of using your pen, use either the tablet's touch input, or a different pointing device. In a PDF, when your pen tip hovers over the "Move to" dialogue box, a buzzing noise can be heard. If you kept both versions of the application on your computer, there is no workaround.Īn intermittent issue with the pen not working properly after a driver restart has been fixed in some scenarios, but remains in others. (Note that you cannot restore your application-specific settings using a backup file). Then create the new application-specific settings. What you can do about it while we fix it: If you deleted the previous version of the application on installation and you want to create application-specific settings unique to the newer version: Open Wacom Center, select the Settings icon and click Reset all settings. Photoshop.exe) are installed on your Mac, you will not be able to create unique application-specific settings for each version of the application. If two versions of the same application with the same executable name (e.g.
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